Tenant Portal Registration Information
Manage your housing assistance account online with ease. Access documents, complete recertification, and communicate securely with your Program Administrator.
How to Register
Follow these simple steps to create your account
1. Visit the Registration Page
Go to https://whedatenant.reframeassist.io/ and click the Register button to begin the registration process.
2. Enter Head of Household Information
You will need to provide the following information for the Head of Household:
- Last four digits of the Social Security number or EIN
- Date of Birth
- Owner name, as listed with WHEDA
- Email address, as listed with WHEDA
After entering all information, click the Verify button to proceed.
3. Confirmation Message
A green success message will display confirming your information:
"We have found your application, but you have not signed up. Please click Sign Up to create an account and access your profile."
4. Complete Sign-Up
Click the Sign-Up button to create your account and gain full access to your tenant portal.
Congratulations! You're all set to manage your housing assistance online.
Tenant Resources and Forms
- Tenant Portal Registration Instructions
- Tenant Portal User Guide
- Rent Calculator/Estimator
- FAIR Housing Act
- Violence Against Women Act (VAWA)
- NSPIRE Inspection Requirements
- HCV Program Authorization Forms
- HCV Program Briefing Packet Part 1
- HCV Program Briefing Packet Part 2
- Live-in Aide Certification
- Minimum Rent Exemption Form
- Model Lease Agreement
- Moving and Portability Household Packet
- New Household Packet
- NSPIRE Tenant Inspection Checklist
- Report of Change
- Reasonable Accommodations
- Request for Tenancy Approval (RFTA) Form
- Tenancy Addendum
- Tenant Informal Hearing Request
- Sample Voucher
- Zero Income Affidavit
